📋 Job brief

We are on the hunt for a Client Succes Manager to join our sales team.
Client Succes Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.

💪 Responsibilities

Client Succes Manager responsibilities are:

  • Acting as a communication hub for clients/customers
  • Building long-term rapport with customers
  • Being able to negotiate contracts effectively
  • Resolving customer disputes and attending to enquiries
  • Providing reports on account
  • Finding opportunities to assist with the growth of the company
  • Developing ideas/strategies to help build a good relationship with clients
  • Assisting with critical issues and escalations

✨ Qualifications

  • Experience as an Account Manager or related profession
  • Excellent communication skills
  • Familiar with CRM software and MS Office
  • Knowledgeable about delivering solutions based on customer needs
  • Ability to manage multiple projects
  • Excellent negotiation and leadership skills
  • BA/BSc degree in Marketing, Business or related field
  • Excellent command of French, English is required

💡 About Loyaltek Group

At the Loyaltek Group, we're dedicated to helping people benefit from a better financial system. Whether you work with our acquiring and issuing specialist Paynovate, use Loyalpay as your payment solution partner, run gift card campaigns with Giftify, or choose Fintronik for corporate cards and payment processing, the Loyaltek Group is here to process your money the best way possible: easily, efficiently, securely.