📋 Job brief

We are currently looking for a Product Officer to join our Product Department. As a Product Officer, you are a member of one the central department in Loyaltek. The Product Department is the central point of contact for all queries regarding Loyaltek’s products. It analyzes potential customers’ needs, new features, internal queries, and issues that might arise. It is involved in strategic decisions on future developments.

💪 Responsibilities

  • Analyzing, coordinating, and solving issues related to products
  • Actively participating in the Products’ strategic developments
  • Following-up IT tasks related to the products
  • Following-up of ongoing projects with our providers
  • Drafting internal and external processes and guidelines regarding our products
  • Updating product documentation
  • Coordinating testing for new products and features
  • Making internal product demonstration Handling various administrative tasks
  • Writing Product Department Newsletter (which includes the progress of outgoing development and the explanation/presentation of new developments)

✨ Qualifications

  • Fluent in English, French or any additional European language is considered an asset
  • Strong interest for financial technologies
  • Excellent teamwork skills
  • Fast learner and autonomous worker
  • Enjoy multitasking
  • At least a Bachelor’s degree
  • Preferably have a technical background
  • Knowledge of Wrike and/or Jira considered an asset

☕ What we Offer

  • A competitive salary
  • Extensive on-the-job coaching and training with clear areas of responsability
  • If you love working from the office, ours is located in the heart of Brussels, only two steps away from Central Station. We are on the 7th floor and have the most amazing rooftop with the best view of Brussels
  • A group health insurance (DKV) and a hotline available for both you and your family for free consultations with a mental health specialist
  • Language Courses for any level in French, English, Dutch, Italian, Spanish...
  • Access to the Loyaltek Academy: group courses around well-being at work, business development, account management, marketing... and much more to come
  • Meal vouchers
  • Tons of get-togethers: team building, monthly after-work parties...
  • Career development and growth opportunities: Internal mobility is the best mobility

💡 About Loyaltek Group

Giftify is a branch of Loyaltek – European leader in payment solutions. A Belgian FinTech company specialized in gift card solutions for shopping centers. Giftify’s ambition is to provide more innovative and intuitive payment options to shopping centers and cities.

Our Gift & Promo Card solutions are used by over 350 shopping centers across Europe.