Giftify is a leading player in the shopping center gift cards sector. Your role will be to help our customers (shopping center information desk employees) when they are facing issues or have questions. You will be a key part of the support team of a growing company.
You will work from home using a laptop and headset and/or a smartphone, working on support phone calls and tickets. You will have access to the company knowledge base and be able to communicate with colleagues to find the best answer to provide.
Work hours will be very flexible and up to you but we are especially looking for people available during evenings and week-ends.
✨ Skills & Qualifications
At the Loyaltek Group, we're dedicated to helping people benefit from a better financial system. Whether you work with our acquiring and issuing specialist Paynovate, use LoyalPay as your payment solution partner, run gift card campaigns with Giftify, or choose Fintronik for corporate cards and payment processing, the Loyaltek Group is here to process your money the best way possible: easily, efficiently, securely.